The Proactive Total Ownership Experience for the Experienced Sales Pro. Upon completion of this course the student will be able to: Goal setting on how to work unsold customers, sold customers, and service customers How to effectively follow up with customers to develop repeat business Phone skill: how to convert a lead into an appointment This proven Proactive Selling System® workshop will help sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.