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Sales, Service, F&I, BDC
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Are you ready to learn the necessary skills to succeed? Click the link below to begin your training, featuring some of the best, nationally-renowned trainers in the industry

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Today’s customers expect more from shopping, buying and ownership experiences. Each one of The Proactive Selling System’s®five courses covers the skills you need to win them over. Below is a sample list of lessons from The Proactive F&I Skills Course.

  • 1. Proactive F&I Process – Intro
  • 2. PREPARE – Early Involvement
  • 3. PREPARE – Proactive Interview – Part 1
  • 4. PREPARE – Proactive Interview – Part 2
  • 5. PREPARE – Menu Preparation
  • 6. PREPARE – Five Minute Menu
  • 7. PRESENT – Intro to Menu’s – 7 Building Blocks
  • 8. PRESENT – Menu Building Blocks 1-4
  • 9. PRESENT – Menu Building Blocks 5-7
  • 10. PRESENT – Menu Presentation
  • 11. DELIVER – Changing Their Point of View
  • 12. DELIVER – Cost Too Much
  • 13. DELIVER – Take My Chances
  • 14. DELIVER – Quality Car
  • 15. DELIVER – Short Term Cash Buyer
  • 16. DELIVER – Friend Is A Mechanic
  • 17. DELIVER – Three Cars Option
  • 18. DELIVER – Do I Have To Get It Today?
  • 19. DELIVER – High Mileage Presentation
  • 20. DELIVER – Fixed vs. Variable Payment Plan
  • 21. DELIVER – Selling Intangibles

Sample Modules

The Foundational Course – “The Concept of Framing.” Upgrade your communication skills and improve your closing ratio.

View Sample Modules