CATA

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18W200 Butterfield Rd
Oakbrook Terrace, IL 60181 Get Directions
http://www.cata.info/
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Advanced Sales Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience for the Experienced Sales Pro. Upon completion of this course the student will be able to: Goal setting on how to work unsold customers, sold customers, and service customers How to effectively follow up with customers to develop repeat business Phone skill: how to convert a lead into an appointment This proven Proactive Selling System® workshop will help sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.

Free

Sales Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience (Foundation Course) for Today’s Sales Pro. Upon completion of this course the student will be able to: Achieve the mindset of a pro Identify the dynamics of today’s customer and help make a buying decision Understand the neuroscience behind sales resistance and how to lower it Control the sales process with framing statements Deliver the Total Ownership Experience  This proven Proactive Selling System® workshop will help ALL sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.

Free

F&I Pro – IL

The Proactive Total Ownership Experience (Foundation Course) for Today’s F&I Pro Upon completion of this course the student will be able to: Make and establish a connection with the buyers Improve your Presentation Skills Streamline your Process Bundle Product Sales Sell MORE Product This Proactive Selling System® workshop is designed to drive results with today’s buyers. Our past participants of this impactful workshop experienced dramatic PVR changes. You will learn ways to expedite your process and create an environment where customers will buy more.

Free

F&I Management Certification

Brown & Brown Dealer Services is dedicated to developing F & I professionals in the RV and Automotive retail space by utilizing the Proactive Development System. After this four-day F&I Certification Course, the participant will be able to: Complete the Brown & Brown Dealer Services ethics and compliance exam with a score of 80% or higher Conduct themselves in an ethical and compliant manner. Understand the role of F & I Manager Gain an understanding of Change Management Learn how F & I is a business within a business and that it requires an entrepreneurial approach Understand their job description and why it is important to embrace technology Get organized and how to manage the challenges Gain a basic knowledge of all products offered in F & I Understand the difference between product features and product benefits and how to become a product knowledge expert Gain an understanding why training...

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Free

Sales Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience (Foundation Course) for Today’s Sales Pro. Upon completion of this course the student will be able to: Achieve the mindset of a pro Identify the dynamics of today’s customer and help make a buying decision Understand the neuroscience behind sales resistance and how to lower it Control the sales process with framing statements Deliver the Total Ownership Experience  This proven Proactive Selling System® workshop will help ALL sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.

Free

Sales Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience (Foundation Course) for Today’s Sales Pro. Upon completion of this course the student will be able to: Achieve the mindset of a pro Identify the dynamics of today’s customer and help make a buying decision Understand the neuroscience behind sales resistance and how to lower it Control the sales process with framing statements Deliver the Total Ownership Experience  This proven Proactive Selling System® workshop will help ALL sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.

Free

Advanced F&I Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience (Advanced Course) for Today’s F & I Pro Upon completion of this course the student will be able to: Increase Lease PLU Forecast sales and track results to achieve department and dealership goals Handle Objections Increase finance penetration by increasing cash conversions This Proactive Selling System® one-day workshop is designed to increase the levels of your F&I Managers skills in the following areas – effective menu presentation, cash conversions, lease presentation, objection handling, forecasting and tracking (department and individual). Your managers will leave with a game plan to up their performance in these areas.

Free

Leadership for Managers – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Leadership Experience (Foundation Course) for Today’s Owner, GM, GSM, Sales Manager & Service Manager. Upon completion of this course the student will be able to: Understand and apply the PI behavioral assessment to identify how their organization can address key business issues and challenges Make better hiring decisions using behavioral interview techniques Develop a proactive on-boarding strategy Coach and motivate their sales staff This workshop is designed to help current and future dealership leaders improve their skills in: understanding the dynamics of personality types, effective hiring practices, on- boarding processes, and motivating team members.

Free

Compliance @ CATA

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

Is your dealership compliant? Is your dealership ready for the new safeguards rule additions? This class will be an overview of each of the laws and regulations listed above and how they pertain to dealerships in today’s market. We will do a little bit of a deeper dive on the new safeguards rule additions that need to be in place now and regulated come December 9, 2022 This class will include an overview of: Unfair and deceptive trade practices Material fact act Damage disclosure Regulation Z as it applies to TILA Holder in due course rule Regulation M Adverse action notice risk based pricing Magnuson moss warranty act Regulation B Privacy rule Safeguards rule with the new additions that come into effect on December 9, 2022 GLBA Red flag rule IRS 8300 form Military lending act Sales, desking, and menu compliance

Free

Advanced F&I Pro – IL

CATA 18W200 Butterfield Rd, Oakbrook Terrace, IL

The Proactive Total Ownership Experience (Advanced Course) for Today’s F & I Pro Upon completion of this course the student will be able to: Increase Lease PLU Forecast sales and track results to achieve department and dealership goals Handle Objections Increase finance penetration by increasing cash conversions This Proactive Selling System® one-day workshop is designed to increase the levels of your F&I Managers skills in the following areas – effective menu presentation, cash conversions, lease presentation, objection handling, forecasting and tracking (department and individual). Your managers will leave with a game plan to up their performance in these areas.

Free